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360 ° Support

At Delco, we do more than just sell medical products. 360 Degree Support means we have every angle of support covered for both you and your patients  with knowledgeable product guidance, insurance and billing assistance, product training, customer service and much more…

We have a motto at Delco: 360° Support. This not only refers to the fact that the products we sell provide the comprehensive support that patients need to fully recover or enjoy the optimal quality of life; but 360° support is our approach to business – the way we treat patients, the way we treat customers and the way each Delco team member and division supports one another to ultimately provide you with the most comprehensive care and customer service you’ll find anywhere. 

Below are various departments that can help you with 360° Support... we've got you covered. 

ORDERING & NEW ACCOUNTS

Ready to register for an account with Delco and get started? Great! Registration is fast, free and easy. Simply fill out our credit application and we'll connect you with a dedicated specialist who can best meet the needs of your patients and practice. We think our team will be a great addition to your team! Our goal is to get you the right product at the best price on the market.

To contact our customer support team, email:

orders@delcoinnovations.com 

or call toll free 888-387-9211

INSURANCE BILLING ASSISTANCE

Making sure that you get proper reimbursement is as important to us as it is to you. Our knowledgeable DME billing personnel are always available to help with any product or question you have. We can help review the product's billing needs and recommend any protocols or documentation that could be needed or missing for reimbursement. If you have a product that is not covered, we also work with you to mitigate risk and cost.

To contact our product support and service team, email: 

support@delcoinnovations.com 

or call toll free 888-387-9211

PRODUCT TRAINING AND SUPPORT

If you or your patients have questions about a product's use care or maintenance, we like to think that your patients are our patients. And if you or they have any questions or concerns our team is always ready to help. We stand behind our products and love to make sure that you and your patients get the most out of their product and care. Contact us at any time for assistance learning how to use a product or train your patients how to best use and care for their products.

To contact our product support and service team, email: 

support@delcoinnovations.com 

or call toll free 888-387-9211

GENERAL QUESTIONS AND CUSTOMER SERVICE

Have a general question or not sure what department to contact? No problem! For general inquiries, please email us at: info@delcoinnovations.com or call any time

or call toll free 888-387-9211